Chatham   Escrow
www.chathamescrow.com

Title Agencies

ADDRESS

40 Warren Street, 3rd Floor
Charlestown, Massachusetts 02129-3608

Tel: (978) 456-1010
Fax: (877) 623-0294
E-mail: info@chathamescrow.com

Escrow and Settlement - Services

Experience makes the difference. The officers and legal agents that are part of the CHATHAM TITLE AND ESCROW SERVICES INCORPORATED network go through what we believe to be the most rigorous vetting process in the industry. The CHATHAM TITLE AND ESCROW SERVICES INCORPORATED Trusted Provider Seal validates the high quality standards we have met to be a CHATHAM officer.

In order to qualify as a CHATHAM Trusted Provider, an officer agent must:

* Pass an intensive initial due-diligence screening.
* Background and credit checks.
* Extensive Review of applicant’s experience, business model and policy loss history.
* Licensing verification.
* Conduct business according to our stringent independent agency standards.
* Maintain honesty and integrity above all else.
* Stay firmly customer focused.
* Employ dedicated and well-trained associates.
* Reconcile all escrow (trust/guaranty) accounts in a timely manner each month.
* Maintain policies and procedures to ensure efficient and secure settlements, and timely address consumer concerns.
* Maintain an acceptable policy loss ratio.
* Issue title policies in a timely and compliant manner.
* Report policies and remit payments promptly.
* Maintain a business model that supports the long-term success of our agency.
* Comply with all local, state, national and international rules and regulations.
* Adhere to all CHATHAM TITLE AND ESCROW SERVICES INCORPORATED policies, procedures and underwriting bulletins.
* Undergo strict ongoing monitoring.
* Deloitte audits based upon risk model scoring.
* Quarterly visits and detailed operational checklist by CHATHAM TITLE AND ESCROW SERVICES INCORPORATED representative (20 points covered).
* Random background and credit checks.
* Policy inventory audits.
* Comprehensive ongoing operational review of agency network by CHATHAM TITLE AND ESCROW SERVICES INCORPORATED senior management.
* Extensive training program for loss mitigation and loss avoidance.
* CFPB compliance training with attendance certification.
* Licensing verification.


In addition, we exceed these requirements in our efforts to provide even higher quality service and protection and use technology and services that help improve processes and reduce time and claims. Lenders and consumers can depend on our officers and agents to provide them with a quality experience throughout the transaction process consistent with the coverage provided in our guarantees. Contact us today to learn more about the many ways CHATHAM TITLE AND ESCROW SERVICES INCORPORATED is raising the bar, for your peace of mind.